Please note: Jovani, Terani, and Jessica Angel dresses are final sale and non-refundable. Kindly review your order carefully before placing.
Processing Time
Orders are typically processed within 1-2 business days. During high-demand periods, processing may take an additional day.
Shipping Methods
We offer standard and expedited shipping options. Delivery times and costs will be calculated at checkout based on your location and selected shipping method.
International Shipping
Belameur's Couture proudly serves our international customers. Please note that international shipping costs and delivery times may vary. Customs fees, if any, are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or the carrier's website.
Shipping Delays
While we strive to deliver your orders promptly, unforeseen circumstances such as weather conditions or customs delays may impact delivery times. We appreciate your understanding in such cases.
Returns and Exchanges
Return Eligibility
Items must be in their original condition with tags attached.
Returns must be initiated within 30 days of receiving your order.
How To Initiate A Return
Log in to your account and go to the "My Orders" section.
Select the order containing the items you wish to return.
Follow the instructions to initiate the return process.
Return Shipping
Customers are responsible for return shipping costs.
We recommend using a trackable shipping service for returns.
Refund Process
Refunds will be processed within 5 business days of receiving the returned items.
Refunds will be issued to the original payment method.
Only Jivani and Terani dresses are not refundable!
Exchanges
If you wish to exchange an item, please initiate a return and place a new order for the desired item.
Only Jivani and Terani dresses are not exchanges!
Defective Or Incorrect Items
In the rare event that you receive a defective or incorrect item, please contact our customer support team immediately for assistance.
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