Política de envío
<h2>Shipping & Cancellation Policy</h2>
<h3>Shipping destinations and charges</h3>
<p>Available delivery destinations, shipping services, and charges are displayed at checkout. If shipping is unavailable for your address, contact us before ordering.</p>
<p>We operate online and do not offer in-person pickup.</p>
<h3>Availability, processing, and transit</h3>
<p>Many items are fulfilled through suppliers. We ordinarily confirm availability before capturing payment. Availability confirmation, preparation or production, and carrier transit are separate stages.</p>
<p>Preorder, made-to-order, and special-order merchandise may require additional time. Review any item-specific lead time disclosed before purchase. Expedited carrier service does not shorten production or availability-confirmation time.</p>
<p>Tracking information is provided when available. A shipping label or tracking number alone does not establish that a parcel has been handed to the carrier.</p>
<p>If an item is unavailable and cannot be fulfilled, we cancel the affected item, release any uncaptured authorization, and refund any amount collected for it to the original payment method. No cancellation fee applies.</p>
<h3>Event dates</h3>
<p>If you need an item for a particular event, contact <a href="mailto:Glamour2020belameur@gmail.com">Glamour2020belameur@gmail.com</a> before purchasing. Delivery estimates are not guarantees unless we expressly agree otherwise. Allow time for any fitting or alterations you may need.</p>
<h3>Cancellation within 24 hours</h3>
<p>You may cancel without a cancellation fee within 24 hours of placing your order, provided the affected item has not been handed to the carrier when you submit the request.</p>
<p>Orders may ship before 24 hours have passed. The ordinary cancellation window ends at the earlier of 24 hours after the order or actual handoff to the carrier.</p>
<p>We assess eligibility using the time you submit your request and the shipment status at that time. A delay in our review does not remove your entitlement to an otherwise eligible cancellation.</p>
<h3>Cancellation after 24 hours, before shipment</h3>
<p>You may still submit a request. We review whether fulfillment can be stopped, but cancellation is not guaranteed. There is no cancellation fee if we approve the request.</p>
<h3>After shipment</h3>
<p>Once the affected item has actually been handed to the carrier, ordinary cancellation is unavailable, even if fewer than 24 hours have passed. Creating a shipping label alone does not count as shipment.</p>
<p>Receive the delivery and request a return if the item is eligible under our <a href="/es/policies/refund-policy">Return & Store Credit Policy</a>. Ordinary eligible returns require a request within 7 calendar days of delivery, written authorization, and compliance with the condition requirements. They receive store credit less the 5% restocking fee, with return shipping paid by the customer.</p>
<p>Final Sale and other disclosed exclusions still apply. Refusing delivery does not itself cancel the order or approve a return. Mandatory consumer remedies remain unaffected.</p>
<h3>How to request cancellation</h3>
<p>Use the cancellation-request option in your customer account if available, or email <a href="mailto:Glamour2020belameur@gmail.com">Glamour2020belameur@gmail.com</a> with your order number, the name on the order, and the item or items you want to cancel. If the online option is unavailable, use email.</p>
<p>A submission acknowledgment is not confirmation that cancellation has been processed. We review requests and communicate the outcome.</p>
<p>For approved cancellations, we release an uncaptured payment authorization or refund captured payment to the original payment method. We do not substitute store credit. Your bank's posting time may vary.</p>
<h3>Shipping delays</h3>
<p>If we cannot ship within the promised shipping period, or within 30 days after a properly completed order where no shipping period was stated, we will provide the required delay notice and the option to accept a revised shipping schedule or cancel for a full refund.</p>
<p>We obtain consent to delays where required and cancel and refund when required if consent is not obtained. These rights are separate from the ordinary 24-hour cancellation window. No cancellation or restocking fee applies to a legally required shipping-delay refund.</p>
<h3>Delivery problems</h3>
<p>Provide a complete and accurate address. If you notice an error, contact us immediately. We will check whether it can be corrected; changes cannot always be made once fulfillment has started.</p>
<p>If a parcel is missing, damaged, or marked delivered but not received, contact us promptly. Check with household members or building management where appropriate. We review the circumstances and work with the carrier or supplier; a delivered tracking scan alone does not automatically resolve a claim.</p>
<p>For damage or incorrect merchandise, keep the packaging and provide photographs if available. Reporting within 48 hours is helpful but is not an absolute condition for a valid claim.</p>
<p>If a parcel is returned because of an incorrect address, refusal, or unsuccessful delivery, we contact you about the next steps and any applicable reshipping charge before proceeding. Refused and unauthorized parcels are reviewed under our Return & Store Credit Policy.</p>
<h3>Contact</h3>
<p>Email <a href="mailto:Glamour2020belameur@gmail.com">Glamour2020belameur@gmail.com</a> with your order number for shipping or cancellation assistance.</p>