Please note: Jovani, Terani, and Jessica Angel dresses are final sale and non-refundable. Kindly review your order carefully before placing.
Processing Time
Orders are typically processed within 1-2 business days. During high-demand periods, processing may take an additional day.
Shipping Methods
We offer standard and expedited shipping options. Delivery times and costs will be calculated at checkout based on your location and selected shipping method.
International Shipping
Belameur Couture proudly serves our international customers. Please note that international shipping costs and delivery times may vary. Customs fees, if any, are the responsibility of the customer.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number. You can track your order through our website or the carrier's website.
Shipping Delays
While we strive to deliver your orders promptly, unforeseen circumstances such as weather conditions or customs delays may impact delivery times. We appreciate your understanding in such cases.
Returns and Exchanges
Return Eligibility
Jovani, Terani, and Jessica Angel dresses are FINAL SALE and are not
eligible for return, exchange, or refund under any circumstances.
Please review your size and color selection carefully before purchasing.
All other items may be returned for a full refund within 14 days of
delivery. Items must be unworn, unaltered, and in original condition
with all tags attached.
How To Initiate A Return
1. Email us atinfo@belameur.comwith your order number and return reason.
2. We will send you return instructions within 1-2 business days.
3. Customers are responsible for return shipping costs unless the item
arrived defective or incorrect.
Refund Process
Refunds will be processed within 5 business days of receiving the
returned item, issued to the original payment method.
Defective Or Incorrect Items
In the rare event that you receive a defective or incorrect item, please contact our customer support team immediately for assistance.
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